The Stelliant group, a leader in insurance services, has more than 2,800 employees spread across France.
For more than 30 years, we have supported our clients in managing their risks, from risk prevention to post-disaster solutions. An experience that we benefit from with private individuals, companies and contractors in France and abroad.
Our mission is to help our customers prevent their risks, manage them, intervene, assist and repair. We provide a simple answer to complexity. To do this, we offer a wide range of insurance services, expert services and complementary solutions to meet all problems and challenges.
The sense of service, the team spirit, the willingness to take on and be dared by passion are the strong values ​​of the Stelliant group. They enable us today to be a solid group that looks to the future with great ambitions.
Our recruitment policy is committed to the integration of workers with disabilities.
Within our offices in Colombes, within the framework of a portfolio consisting of risks from construction professionals at CELLINKS, you will analyze, investigate and settle extrajudicial claims within the framework of the various agreements or according to common law.
Your tasks:
– Handling a portfolio of building claims, RC, RCD or DO, from opening to appeal.
– Managing a portfolio of files requires daily management of priority tasks, management of all administrative tasks related to compliance with internal management processes (execution of tasks on management software)
– Adherence to service provider allocation procedures, collaboration with all cross-departments involved in file management
– Opening files, instructions, position statement, provision, securing recourse, customer support and relationships with partners
– Risk analysis and feedback if necessary
– Analysis of the strategy to be adopted in collaboration with the hierarchy
– Proposed dispute resolution method
– Teamwork with colleagues, service providers, cross-functional teams and hierarchy
– Frequent collaboration with brokers and customers, participation in team projects as needed
With a higher education than Bac +2 (Legal, Insurance, Construction, Construction Economist) you ideally have first experience in construction insurance, which gives you the opportunity to manage files with a view to quality
– You have a good command of office tools and are comfortable on the phone
– You have good writing and analytical skills
– Humanly, you have excellent interpersonal skills, rigor, responsiveness and a sense of customer service
STELLIANT (turnover €260m), has more than 2,500 employees in several agencies or subsidiaries covering the national and international territory.
The group is leader in insurance expertise and servicese ect is structured around 6 activities: damage and business risk expertise and specialties, construction expertise, damage management, in-kind repairs and leak detection and decontamination.
