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Fraud: his credit card is used in Bulgaria, bank and insurance refuse to reimburse him

Two credit card transactions, one for 500 euros and the other for 1,500 euros, were made with a Bulgarian merchant. Illustrative photo. (mastersenaiper/Pixabay)

A pensioner was the victim of a credit card fraud which cost him 2,000 euros, paid to a company in Bulgaria. The victim’s insurance company refused to reimburse the embezzled money, claiming that his client had failed to properly protect his secret code. Her daughters fight for redress.

An 83-year-old pensioner living in Tarn was the victim of a scam for a total of 2,000 euros at the beginning of September. An amount whose compensation is today denied to him, much to the displeasure of the eight-year-old’s daughters. These do everything to ensure that their father gets this money back, says

The midi broadcast

. It all started on September 7.

Two payments on the same day

One of the daughters, Laurence, received a call from the Gaillac (Tarn) bank branch informing her that her father’s account had been overdrawn. There are two credit card payments made on the same day, one for 500 euros and the other for 1,500 euros. Laurence paid off the overdraft and headed to the bank. She opposed the blue card and made a report on the Perceval teleservice at the Home Office

The account holder, for his part, signed a dispute letter stating that he had neither initiated nor approved the transactions in question. Laurence therefore expected her father to receive compensation, but nothing happened. The insurance company responded after a few days that it could not “proceed with reimbursement for this type of transaction”.

Bank and insurance of the same opinion

The organization justified its decision by stating that the transactions were carried out using a payment terminal using the secret code on the blue card. The victim’s daughter then approached her father’s bank, which made the same arguments. His father should have protected his secret code, the agency explained, adding that the payments had been made to a Bulgarian dealer in the roofing and construction sector.

As the victim only used his bank card for his bread and newspaper, it is not clear how the fraudsters got hold of his bank card code. The most plausible scenario is that a person came to the pensioner with a payment terminal. However, the eight-year-old has confirmed that he has not received visitors. Her daughter testified that she wanted to go “all the way.” She consulted a lawyer from the ward council for access to the law and intends to seize the bank broker.




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