LThe risk is high enough for CPAM to issue a press release warning about health insurance fraud, especially during the Olympic Games.
The most common pitfalls according to CPAM relate to the renewal of the Vitale card, the request to update your file to maintain your rights, the request for bank details or a bank card number to make a transfer in your favor or an ongoing fraud on your account (bank or amelie).
On this subject, CPAM insists that it will never ask you for your ameli account login details (especially your password), medical details and your full bank details or bank card number.
To ensure that these are indeed messages sent by Sygesikring, you can check that the sender’s email address ends with @app.assurance-cale.fr, @assurance-médie.fr or by @info.ameli.fr or @ameli .fr , with the first being the most common. All CPAM calls come from two numbers only : 36 46 and 01 78 85 70 03. All text messages sent come from the following single sender number: 38 663 and they begin with “SICKNESS INSURANCE”.
No Vitale card is sent if the insured has not requested it
In addition, it is completely free to issue and send a new Vitale card. And the health insurance will never send a new Vitale card if the insured has not ordered it in advance.
Finally, in recent times, CPAM warns, a new fraud technique has been developed: it consists of contacting policyholders by telephone by pretending to be a health insurance adviser. The latter then explains to his interlocutor that he has detected suspicious transactions on his ameli account and then offers the “victim” to solve the problem with them. At every contact, our agents must introduce themselves with their name, their department and their home box. They also have access to your individual file. ” Do not hesitate to ensure that you are dealing with an agent for our services by asking them to tell you the last refund paid to your account. »
